The liability decision,
scored and sourced.
Mysa does the reading, the chasing and the cross-checking behind every liability call, and hands your adjuster a split they can defend: the rule, the evidence, and how your book decided the last twelve like it. The call stays theirs.
The reading, the chasing and the cross-checking ran without you. One decision waits, and it's yours.
A split looks like one decision. It's the last of dozens.
Every call beneath it can drift a point or two. That drift never shows up as an error. It just pays out, and it is the biggest slice of the 5–10% every book leaks.
From ink to sealed verdict.
Keep scrolling. One Monday-morning claim, from the 8:02 email to the dispute a month later. Nine minutes of your adjuster's time, all of it on the decision.
Not read and filed. Read and reasoned.
We don't read documents to file them, or just to save you time. We reason around every document behind your decision — including the handwritten ones — cross-check them against the relevant sources, and flag every inconsistency. Open the case the day it arrives or three months later: everything you need for an accurate call is there.
Motor FNOL
Accident report forms, handwritten and printed. Extract all parties, vehicles, circumstances, and the accident sketch.
Medical reports
Typed and handwritten doctor notes. Extract diagnoses, treatments, prognosis, medical certifications.
Repair estimates
Workshop quotes with line items, labor hours, parts lists. Structured for immediate processing.
Declarations & certificates
Any supporting document. ID cards, policy certificates, proof of coverage. Flag missing or cropped documents automatically.
Accurate across people, and across time.
A claim is dozens of judgment calls, made at different moments, by different experts. We built the intelligence that keeps them accurate across all of them: the rails never drift, and the judgment never hides.
Rails
Your SOP runs as code, with an agent walking every step on every claim. Coverage isn't one checkbox: the policy at the loss date, the endorsement that moved the deductible mid-term, the exclusion that almost applies. Then your convention, and the misses your team already flagged, encoded so they never repeat.
Judgment
The judgment calls stay with your experts. Mysa backs each one with the reasoning and everything the decision needs, chased and cross-checked by agents before anyone has to ask.
See the drift on a book like yours.
30 minutes. We'll show you how liability drifts point by point, and how the desk catches it while the claim is still open.
Book a discovery call →Common questions
How does Mysa decide liability?
Mysa reads the whole file, applies your liability rules and the relevant convention, and produces a split with the rule it rests on, a confidence on the judgment, and the precedent on your own book. The adjuster sees the reasoning, not just an answer. Liability decision
Is the decision defensible if the claim is disputed?
Yes. Every decision is sourced to the rule and the facts it rests on and logged to an audit trail, so you can show why a split was made, not just what it was. It is built for disputes and for regimes like GDPR Article 22. Claims audit trail
Does Mysa make the final call?
No. Mysa hands the adjuster a decision-ready case and the adjuster makes the call. It is a human-in-the-loop system by design; nothing is decided or sent without your team’s sign-off. Human in the loop
How do we know it is accurate before we rely on it?
Mysa is backtested on your own closed claims before it touches a live one. You see how its decisions compare to the calls your team already made, so you can trust it against your own book rather than a vendor benchmark. Claims decision benchmarking
Is Mysa a TPA?
No. Mysa is decision-intelligence software for your in-house claims team. It does not outsource or handle claims for you; it makes your own adjusters faster and more consistent while keeping every decision theirs. Decision intelligence